Help and support for all CleverProducts

Cookie and Tracking Technologies Policy

What are cookies and how do we use them?

This policy is split into four sections:

1. What are cookies?
2. The cookies we use now and how to delete them
3. Our types of cookie
4. Third party cookies

1. What are cookies?

What is a cookie?

A cookie is a text file containing a small amount of data which is downloaded to your computer when you visit one of our websites. The vast majority of websites use cookies. Cookies are useful because they help us arrange the content and layout of our websites and recognise those computers that have been to our websites before. They allow us to remember your preference settings and play an important role in helping us to enhance the usability of our websites and your experience using them. Some cookies are also essential to enable you to move around our website and use its features.

2. The cookies and tracking technologies we use now and how to delete them

When you access our websites you will receive a message advising you that we have placed some cookies on your computer. This was necessary in order to display the website page to you. If you continue to use our websites, further cookies will be placed on your computer to maximise your experience on our websites and to help us understand how we can improve them.

If you don’t want us to place cookies on your computer then there are a number of ways you can opt out - setting your browser either to reject all cookies, to only allow “trusted” sites to set them, or to accept only those cookies from those websites which you are currently on.

Please remember – if you do delete all your cookies, some features of our websites, such as remembering your login details, will not work and your experience on our websites may be affected.

We like the website www.aboutcookies.org which is run by the law firm Pinsent Masons. It gives you detailed step by step guidance on how to control and delete cookies depending on your browser type. You can then adjust your browser settings to your preferred level of protection.

3. Our classification of cookies

We have reviewed all the cookies we use and have divided them into two categories:

Strictly Necessary
Tracking

Strictly Necessary

These cookies are essential to enable you to move around the websites and use its features, such as accessing secure areas of the websites. Without these cookies, our websites won’t work properly.

Tracking Cookies

We do not accept advertising from any other organisation on our websites. We do however include links to social networks like Facebook who may subsequently use information about your visit to target advertising to you on their websites.

4. Third Party Cookies

We work with the following companies in maintaining and improving our website. A brief description of what they do is found below. We ensure that any company which works with us and collects personal data complies with strict data protection standards. If you have any more questions, please do contact us and we’ll be happy to help.

Google & Google Analytics - Privacy Policy

We use Google Analytics Premium, a web analytics service provided by Google Ireland Limited (“Google”). Google Analytics Premium uses cookies to help analyse how users use our websites. The information generated by the cookies about your use of our websites and your current IP-address will be transmitted by your browser to and will be stored by Google on servers in the United States and other countries. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to us. The IP address collected through Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. You may also stop the transmission of information generated by the cookies about your use of the website and of your IP address to Google, by downloading and installing the Google Analytics Opt-out Browser Add-on available here http://tools.google.com/dlpage/gaoptout.