Help and support for all CleverProducts

Need some help?
You're in the right place.


We have plenty of support resources which can be accessed via this website. In many cases, your question may have already been asked by someone else previously, so if you haven't already, search for your product above and check the FAQs for that product. Otherwise, check out the following great places to start.


Email Support

If you can't find the information you need to solve your issue, submit a support case and our experts will assist you with anything you need. You can also view the status of your existing cases.

Learn more about support cases.


Video Tutorials

We have a wealth of video tutorials to help you make the most of your CleverProducts.

Find them in the Knowledge Base or visit our YouTube channel.


Announcements


March 17, 2017

OTA updates are now live for Clevertouch products that have our latest Android modules, product codes 1541034 & 1541044

To use this new function go to Settings then About and touch "Check Update" button.


January 25, 2017

We now have a fix for the "Clevertouch AirPlay Mirror Known Issue"

This fix is in the form of an update by installing an APK, please download it from here : - http://ow.ly/n40C308mamk

This update can also be found within our Downloads & Drivers-->Clevertouch Plus & Pro areas, please look for "AirPlay Service Update for iOS 10.2 compatibility"


January 10, 2017

Clevertouch AirPlay Mirror Known Issue: We have found that if customers upgrade their iOS device(s) (iPhone/iPad) to the latest iOS update, which is 10.2, then their device is no longer compatible with the AirPlay Service installed on Clevertouch. This will affect those customers that have Clevertouch Plus & Pro.