Help and support for all CleverProducts

Mobile Device Management (MDM)

What is it?

MDM is a system that allows for centralised control of all your Clevertouch screens no matter where you are in the world. MDM saves time for every IT department, as there’s no need to attend each screen to run diagnostics, complete setting changes, or upload new files or apps. You can also push key message notifications to each screen.

Why is it important?

As more technology is introduced into all environments, there is a need to be able to monitor all tech, update settings and assess any situation before going to the screen. The demand on time for the IT department will become ever more important and MDM is an important update to help reduce time at the screen.

Unlike other off-the-shelve systems, our MDM manufacturer Radix (a recognised world leader in MDM for Android devices) has designed a system that will not only shut down and wipe the screen but will also shut down the on-board Android system. This is a world’s first and exclusive to us and helps with securing the touchscreen.

Key facts:

  • Control hundreds of Clevertouch devices remotely
  • Create groups to make sure each screen has the most suitable apps and files for where it is used, such as C-Suite, Design Studios, Maths Class, Reception Class, corporate boardroom, huddle room, etc.
  • Install APKs (android apps), policies and files
  • Push messages directly to the Clevertouch display, ideal for security announcements
  • Anti-theft module – Lock, unlock and reset displays
  • Restart or shutdown multiple screens remotely by a single click
  • Shutdown down the onboard android system.
  • Wipe the screen

For more information on using your Clevertouch - please visit: gettingstarted.clevertouch.com

Frequently Asked Questions


Software

It is important to launch the Eshare app at least once with an internet connection as Airplay uses the resources of Eshare to function. And Eshare needs to contact its servers online to register itself. This is an automatic process that happens when you launch Eshare. You can then close Eshare and Airplay should then work OK.

Drivers & Downloads


  1. RS232 control codes

    RS232 protocol of V510 solution_v1.0.1.pdf

  2. MAC OS Sierra: UPDD_AREA

    UPDD_V1476_Area.rar